Cloud Platform & SRE Engineer

Uwais
Mansuri

Building production-grade cloud infrastructure and AI-powered tools for regulated healthcare.

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Who I am.

Uwais Mansuri
4+
Yrs Production
25%
MTTR Reduction
4
AWS Certifications
2
AI Tools Shipped

Cloud Platform & SRE Engineer operating production AWS infrastructure for Cigna Healthcare — one of the largest US health insurers — via Tata Consultancy Services. I own incident response, observability, and platform reliability for healthcare insurance and pharmacy systems where downtime has real patient impact.

I pair deep cloud operations experience with a Master's in Data Science (GPA 3.9) to bridge the gap between raw infrastructure and intelligent systems. That combination drives the AI tooling I build on top of it — purpose-built tools that solve real problems I've lived in production.

I'm targeting Senior Cloud Engineer, SRE, and AI Platform Engineer roles where AWS depth meets modern GenAI. If you're building reliable, intelligent infrastructure at scale, let's talk.

🎓
M.S. Data Science
Saint Peter's University · Jersey City, NJ
2021 · GPA 3.9
🎓
B.Tech Computer Engineering
Indus University · Gujarat, India
2018

Projects that ship.

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Where I've worked.

Jan 2022 – Present
Cloud Platform & Reliability Engineer
TCS  · Cigna Healthcare · Bloomfield, CT
Current
EC2 EKS Lambda RDS DynamoDB SQS / SNS API Gateway ALB / NLB CloudWatch Grafana Dynatrace Splunk ServiceNow Terraform
  • Operated production AWS infrastructure for Cigna's insurance and pharmacy platforms — Lambda, EC2, RDS, SQS, API Gateway — supporting high-volume healthcare transactions.
  • Managed 12–15 P2–P4 incidents per month; performed RCA across compute, storage, and networking, reducing MTTR by 25–30% through structured runbook development.
  • Resolved a critical EC2 Auto Scaling failure where instances stopped registering with ALB target groups, restoring traffic routing before SLA breach.
  • Built 3 Grafana dashboards (10+ panels each) and implemented Dynatrace APM and synthetic monitoring across API endpoints and scheduled health checks.
  • Authored runbooks, SOPs, and RCA documentation; acted as incident resolver and war-room participant for high-severity events via ServiceNow and Splunk.
Feb 2022 – Dec 2022
Python API Developer
TCS  · Cigna Healthcare · Bloomfield, CT
Python Lambda API Gateway OAuth 2.0 Okta Terraform Postman VPC IAM
  • Developed Python-based APIs using AWS Lambda and API Gateway for secure, scalable communication between distributed healthcare systems.
  • Implemented OAuth 2.0 with Okta and Lambda Authorizers to enforce access control and meet compliance requirements.
  • Automated infrastructure and deployment workflows using Terraform and Python, cutting manual steps across release cycles.
  • Debugged and validated API integrations using Postman, reducing integration failures and improving cross-team release confidence.

Tech Stack

Cloud & Infrastructure
Lambda EC2 RDS S3 API Gateway SQS DynamoDB SNS CloudWatch IAM VPC Route 53 CloudFront ECS Kinesis Secrets Manager
🤖 AI & GenAI
Amazon Bedrock Claude API Prompt Engineering MCP Servers AWS Transcribe LLM Integration
👁 Observability
Grafana Dynatrace APM Dynatrace Synthetics Splunk CloudWatch ServiceNow X-Ray
IaC & DevOps
Terraform CloudFormation Docker Git CI/CD
</> Languages & Frameworks
Python SQL Bash FastAPI Pydantic Boto3

Certifications

Get in Touch

Let's work together.

Targeting Senior Cloud Engineer, SRE, and AI Platform Engineer roles where I can bring both deep AWS expertise and hands-on GenAI experience.